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Congratulations on your purchase of SolarWinds Storage Manager (STM). STM leverages an intuitive point-and-click interface that provides you a unified monitoring view of all the layers in your storage stack. By continuously scanning the network, STM provides storage performance data, automated storage capacity planning, maps of VMs to physical storage, and end-to-end visibility, making administration more efficient.

Why Install this Version

Storage Manager expands its feature set to include the following:

  • Support for Dell Compellent storage arrays
  • Support for target view of NetApp NFS volumes
  • New alerts on Performance Metrics
  • New IBM SVC Performance Reports
  • New HP EVA RAID Group Performance Reports
  • New IBM DS 6/8K Array Performance Reports
  • Enhanced Charting features

Installing this Version

Warning Warnings: As with all modifications to your production environment, SolarWinds suggests that you complete the following tasks before implementing any changes:

Upgrades:

  • Ensure you have a backup of your Storage Manager server and data. SolarWinds recommends either a copy of the database or a snapshot of the entire server.
  • Activate the latest license key from your portal. If you have purchased or renewed maintenance recently, activate your new license key before attempting an upgrade.
  • If you have changed the web port from 9000, or created an SSL key, you will need to do change them again.
  • Windows only: Upgrading from 32-bit to a 64-bit installation? See this KB article for special instructions.

Fresh Installs:

  • SolarWinds recommends that you do NOT install Storage Manager on the same server as SolarWinds Virtualization Manager or any SolarWinds Orion product (NPM, SAM, etc...)

Integration with Virtualization Manager:

  • Links from Virtualization Manager v4.1 are incompatible with Storage Manager 5.2. You must install Virtualization Manager v4.1.3

Integration with Orion-based products:

  • No changes to the Orion integration module. Upgrading is not necessary. If you choose to update it, you must uninstall, reinstall, and re-configure, after upgrading to STM 5.2.
  • Installing the Orion NPM integration requires an installation of Orion Network Performance Monitor v10.1.2.

Other Important Changes:

  • SQL injection attack security vulnerability fixed.
  • Attachments in schedules will now be in zip files.

End of Life Announcement:

  • Storage Manager/Storage Profiler 4.12.x
  • Virtual & Server Profiler 4.12.x
  • Backup Profiler 4.12.x
  • Storage Manager 5.2 is the last release that includes a build for Storage Manager Server on the Windows 32-bit platform. We will continue to have a server build for Windows 64-bit, as well as an agent build for Windows 32-bit and 64-bit.
    • Agent dowlonads are in your portal or can be located here.

All installs and upgrades:

  • The same hardware requirements apply to version 5.2 as previous versions. Additionally, you will need to be running version 4.12.x or higher before attempting to upgrade.
  • Linux installations require the "libaio" library or the installation will fail. You can install the appropriate libaio package using the associated package manager for their distribution.
  • When using Windows 2008 (or Vista for evaluations only), UAC must be disabled for the duration of the upgrade (until after configuration wizard completes).
  • If you need a temporary license to install an instance of the software in a lab, please download an evaluation copy of the latest software from our website. Evaluation copies come with a fully functional 30-day license. Test the change in a lab environment that mimics your production environment.

    Notes Note: If you install STM onto an existing Profiler deployment, the installer will migrate your current Profiler server in place (all settings and history will be saved). Just execute the STM server installer on the Profiler server and it will find the current Profiler install and migrate the configuration and history.

Fixes in this Version

Version 5.2

This version of Storage Manager provides the following fixes:

  • Fixed an issue with picking up wrong IP on VM w/ multi NIC.1
  • Fixed an issue with trying to get a chart for Netbackup stats
    • 2
  • Fixed an issue with Equallogic data not showing most recent collected data only.
    • 3
  • Fixed an issue with Legato Networker7.5 not collecting data on the console page
    • 4
  • Fixed an issue with Backup Exec.
  • Fixed an issue with NULL values in fc_cu_asset.connUnitNumSensors causing null pointer error.
  • Fixed an issue Error sorting by column on the Virtualization, VM Groups, Asset page.
  • Fixed a VMDK size issue.
  • Fixed an issue with Profiler Agents installed on VMs having no Guest view tab.
  • Fixed an issue with MDisk Group Utilization not displaying unused SVC MDisk Groups.
  • Fixed an issue with performance collection of IBM DS4 crashing the module.
  • Fixed an issue with published VCentre reports appending deviceID to columns.
  • Fixed an issue with the Storage Array Console not displaying ESX Mapping Details.
  • Fixed an issue with the VM groups Console not displaying details.
  • Fixed an issue with the Server Monitor Dashboard displaying incorrect indications.
  • Fixed an issue with displayed reports within the Web Console.
  • Fixed an issue with receiving traps from an "unmanaged host".
  • Fixed an issue with receiving an unexpected "Java out of bounds" exception.
  • Fixed an issue with missing Solaris Disk performance rollup data.
  • Fixed an issue with Backup client not displaying in the available list.
  • Fixed an issue with Legato Backups not reporting.
  • Fixed an issue with NetApp collecting and displaying data from the netapp api.
  • Fixed an issue with adding IBM DS4500 arrays to Storage Manager.
  • Fixed an issue of not receiving notifications by VMware group.
  • Fixed an issue with the Networker backup module failing.
  • Fixed an issue with DNS Service Not Responding
  • Fixed an issue with Device Reports including devices that are not associated with the group resource.
  • Fixed an issue with the RAID Group Utilization exceeding 100%.
  • Fixed an issue with the File Rules Summary Report throwing data integrity violation exceptions.
  • Fixed a DS8800 connection issue.
  • Fixed an issue with saved reports not saving the row count.

    • Previous Version Fixes

    Version 5.1

  • Fixed an issue with HP XP reports not displaying data for all storage arrays.1
  • Fixed an issue with the Tape Drive Utilization only being partially displayed.
  • Fixed an issue with Backup Exec jobs not being displayed.
  • Fixed an issue with Backups not reporting.
  • Fixed an issue with data collection on Exchange 2007 Server.
  • Fixed an issue with Backup Exec.
  • Fixed an issue with NULL values in fc_cu_asset.connUnitNumSensors causing null pointer error.
  • Fixed an issue Error sorting by column on the Virtualization, VM Groups, Asset page.
  • Fixed a VMDK size issue.
  • Fixed an issue with Profiler Agents installed on VMs having no Guest view tab.
  • Fixed an issue with MDisk Group Utilization not displaying unused SVC MDisk Groups.
  • Fixed an issue with performance collection of IBM DS4 crashing the module.
  • Fixed an issue with published VCentre reports appending deviceID to columns.
  • Fixed an issue with the Storage Array Console not displaying ESX Mapping Details.
  • Fixed an issue with the VM groups Console not displaying details.
  • Fixed an issue with the Server Monitor Dashboard displaying incorrect indications.
  • Fixed an issue with displayed reports within the Web Console.
  • Fixed an issue with receiving traps from an "unmanaged host".
  • Fixed an issue with recieving an unexpected "Java out of bounds" exception.
  • Fixed an issue with missing Solaris Disk performance rollup data.
  • Fixed an issue with Backup client not displaying in the available list.
  • Fixed an issue with Legato Backups not reporting.
  • Fixed an issue with NetApp collecting and displaying data from the netapp api.
  • Fixed an issue with adding IBM DS4500 arrays to Storage Manager.
  • Fixed an issue of not receiving notifications by VMware group.
  • Fixed an issue with the Networker backup module failing.
  • Fixed an issue with DNS Service Not Responding
  • Fixed an issue with Device Reports including devices that are not associated with the group resource.
  • Fixed an issue with the RAID Group Utilization exceeding 100%.
  • Fixed an issue with the File Rules Sumamry Report throwing data integrity violation exceptions.
  • Fixed a DS8800 connection issue.
  • Fixed an issue with saved reports not saving the row count.

    • Version 5.0.1

  • Fixed an issue with Backups not reporting correctly for CA ARCserve.1
  • Fixed an issue with performance collection of IBM DS4XXX series.
  • Fixed an issue with the LUN Masking Summary report not populating data for HP XP/HDS.
  • Fixed an issue with sorting by column on the Virtualization, VM Groups, and Asset pages.
  • Fixed an issue with VMDK sizes being incorrectly reported in the VMDK Utilization report.
  • Fixed an issue with the Event Log Module -throwing Null Pointer Exceptions.
  • Fixed an issue with the VM groups page hanging indefinitely.
  • Fixed an issue with HP XP reports showing data for all storage arrays.

    • Version 5.0

  • Fixed an issue with SnapMirror monitor stopping on NetApp Filers.
  • Fixed an issue with SAN Volume Reports displaying data incorrectly.
  • Fixed an issue with Backup Exec Job Status not reporting missed jobs.
  • Fixed an issue with Exchange Server 2007 not reporting attachment data.
  • Fixed an issue with Virtual Profiler capacity planning displaying high CPU values.
  • Fixed an issue with EqualLogic devices throwing MySQL exceptions on thin provisioned volumes page.
  • Fixed an issue with LUN Masking report not displaying iSCSI LUNs.
  • Fixed an issue with FileAnalysis reports displaying blank.
  • Fixed an issue with VMWare modules going offline.
  • Fixed an issue with Netapp reporting inconsistent read/write to total Ops.
  • Fixed an issue with the VC Console displaying nullpointer exception errors.
  • Fixed an issue with user defined reports throwing query errors.
  • Fixed an issue with charts not being attached in Scheduled Reports emails.
  • Fixed an issue with SAN Volume Report Data reporting inaccurately.
  • Fixed an issue with cluster names showing up in multiple VCs.
  • Fixed an issue with clearing the zoning data for SAN Brocade switches.
  • Fixed an issue with incorrect Virtualization tree structure displaying in left nav. menu.
  • Fixed an issue with VMs powered down showing 100% cpu on the overview page.
  • Fixed an issue with disk statistics for NetAPP not collecting.
  • Fixed an issue with logic errors appearing in EqualLogic performance reporting.
  • Fixed an issue with Null exception errors thrown when discovering VM resources.
  • Fixed an issue with zone member info appearing on the alias name output line.
  • Fixed an issue with EMC CLARiiON volumes not listed as available.
  • Fixed an issue with group search box contents erasing when clicking enter.

    • Open Issues

    The issues listed here are either not fixed or not implemented in this version or may not be fully investigated at this time.

    • STM console is not logged out when Orion reaches Session Timeout.
    • Storage Discovery page formatting is incorrectly displayed in IE7 browsers.
    • Exception Thrown when logging in with user name that has an apostrophe.
    • BadSqlGrammarException error thrown when editing rules for an HP P4000 device.
    • Incorrect TAB behavior in Mozilla Firefox 4.
    • When you push the upgrade to the agents, there will be some modules that will display Offline: Could not find class com.tek-tools.utils.OSUtils. This is normal and does not affect functionality.

    Uninstalling

    To uninstall Storage Manager, use the Change and then Remove option in Add/Remove programs.

    Development and Support ID Fixes

    The following table provides the internal and external tracking numbers.

    SuperscriptDevelopment ID numberSupport ID number
    1FB54796NS230778
    2FB63485NS238325
    3FB78629NA
    4FB82368NS270975
    5FB82949NA
    6FB65857NS266586
    7FB59449NA
    8FB60551NA

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