Cloud instance management

Cloud Infrastructure Monitoring provides direct management options through the Orion Web Console for cloud instances added to your AWS accounts. These instances can be monitored or also managed as a node.

You can also complete actions through the AWS console. Please review these sections to verify any specific or additional steps to complete if making changes directly in AWS.

The available management options allow you to:

If a management option displays an error message regarding permissions, the AWS IAM account may require additional permissions. Modify these permissions directly through the AWS console. For details, see Learn more about Amazon EC2 credentials for cloud monitoring.

Turn on and off monitoring for selected cloud instances

For currently monitored cloud instances for an AWS account, you can turn on and off monitoring as needed. This option does not stop the instance, only stops monitoring through the Orion Web Console and database. You can always toggle the monitoring on and off at any time.

The option is available through the Cloud Account options page.

You can also add new cloud instances to monitor through the same screen. If the auto-monitoring is enabled for the AWS account through Cloud Infrastructure Monitoring, launched cloud instances automatically start monitoring.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud page and click the Cloud Infrastructure Monitoring Settings link.
  2. A page displays with all the configuration and system options you need to manage cloud settings: Add Cloud Accounts, Manage Cloud Accounts, Retention Settings, and Edit Global Thresholds.
  3. Click Manage Cloud Accounts.

    The Cloud Accounts page displays with options to add and remove accounts, edit properties, and select instances for monitoring.

  4. On the Cloud Accounts page, select an account from the list.
  5. Click Choose Instances/VMs.

    The Orion Platform accesses the AWS account and provides a list of instances for monitoring. Instances currently monitored have a green monitoring state.

  6. Locate the cloud instance to stop monitoring. Toggle the Monitoring On/Off button.

    If turned off, you can also turn monitoring back on using the same toggle.

  7. Click Save.

Terminate the cloud instance

The terminate option permanently removes the instance from AWS cloud services and the Orion Platform for monitoring. The instance no longer displays in available instances for the AWS account in Cloud Infrastructure Monitoring. Cloud services delete all stored instance data in their systems. For full details for AWS charges and actions, see AWS documentation at http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/terminating-instances.html.

If the cloud instance is managed as a node, this option removes the cloud instance from AWS but the node remains in the Orion Platform. If you delete a cloud instance node, it is terminated and removed from the Orion Web Console and AWS and consumed licenses are released.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the cloud instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the details page.

    For a cloud instance, the Cloud Details Page opens. For a managed node, the Node Details Page.

  4. In the Management resource, select Terminate.

  5. A confirmation message displays. Click Yes to terminate.

    Terminating the instance permanently removes the cloud instance and all associated data from AWS.

    The command is committed to AWS to reboot the cloud instance.

    The cloud instance is removed from the Orion Web Console from monitoring. If managed as a node, the node is not removed until you delete it.

    To delete the node and release licenses:

    1. Select Settings > All Settings, click Manage Nodes.
    2. Locate the managed cloud instance node.
    3. Click Delete.

You should not unmanage then terminate a managed cloud instance node. If you unmanage then terminate, the node displays with an Unknown state in the Orion Web Console. To resolve, you must end monitoring to the cloud instance through the Choose instances to monitor screen. For details, see Turn on and off monitoring for selected cloud instances.

Stop the cloud instance

Use the Stop option to shutdown a cloud instance. You can stop and restart an AWS cloud instance if it has an EBS attached volume. Data on the local volume for the cloud instance is cleared and is retained on the attached EBS volume. For full details for AWS charges and actions, see AWS documentation at http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Stop_Start.html.

Force stopping a Windows cloud instance is not recommended and may require file system checks and repairs.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the cloud instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the details page.

    For a cloud instance, the Cloud Details Page opens. For a managed node, the Node Details Page.

  4. In the Management resource, select Stop.

  5. A confirmation message displays. Review the comments before continuing. Select the option to Force the instance to stop and click Yes.

    The command is committed to AWS to stop the cloud instance.

Reboot the cloud instance

A reboot restarts a cloud instance much as an Operating System reboot. The cloud instance remains on the host and retains the public DNS name and data on the attached EBS volume. For full details on AWS charges and actions, see AWS documentation at http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-instance-reboot.html.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the cloud instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the details page.

    For a cloud instance, the Cloud Details Page opens. For a managed node, the Node Details Page.

  4. In the Management resource, select Reboot.

  5. A confirmation message displays. Click Yes to reboot.

    The command is committed to AWS to reboot the cloud instance.

Unmanage and manage the cloud instance

The Unmanage/Manage option allows you to pause and start polling between the Orion Platform and the cloud instance node or application on the cloud instance managed as a node. When the node is actively polling, the available option is Unmanage. When the node is unmanaged and polling paused, the available option is Manage.

This option is an Orion Platform node setting that allows you to pause polling to perform maintenance, update security, and more. This does not affect data through the cloud service.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the cloud instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the details page.

    For a cloud instance, the Cloud Details Page opens. For a managed node, the Node Details Page.

  4. In the Management resource, select Unmanage for an active node (or Manage for a paused node).

  5. A confirmation message displays. Click Yes to unmanage (or manage).

If you plan to terminate the node, do not unmanage the node before terminating. This causes the node to enter an Unknown state. For information on terminating, see Terminate the cloud instance.

Poll the cloud instance now

The poll now option initiates an immediate poll for data to CloudWatch APIs. Normal polling occurs according to the polling interval set for the added AWS account (default 5 minutes).

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the cloud instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the details page.

    For a cloud instance, the Cloud Details Page opens. For a managed node, the Node Details Page.

  4. In the Management resource, select Poll Now.

  5. Polling begins for the cloud instance, displaying progress with a completion message.