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Windows Print Services

This template assess the status of Windows Print services.

Prerequisites

WMI access to print server.

Credentials

Windows Administrator on print server.

Monitored Components

For details on monitors, see SAM Component Monitor Types.

Job Errors

This monitor returns the total number of job errors in a print queue since the last restart. Job errors can occur if the connection to the printer has errors due to network issues.

This component has the Count statistic as difference option enabled. It will return the difference between two polling intervals.

Jobs

This monitor returns the current number of jobs in a print queue. Use this counter to identify excessive use.

Jobs Spooling

This monitor returns the current number of spooling jobs (incoming or incomplete) in a print queue.

Not Ready Errors

This monitor returns the total number of printer-not-ready errors in a print queue since the last restart.

Out of Paper Errors

This monitor returns the total number of out-of-paper errors in a print queue since the last restart.

Print Server Spooler Service

This monitor returns CPU and memory usage of the Print Server Spooler Service.

Print Server Thread Count

This component monitor returns the number of threads currently executing in Print Server.

Total Jobs Printed

This monitor returns the total number of jobs printed from a print queue since the last restart.

This component has the Count statistic as difference option enabled. It will return the difference between two polling intervals.

Total Pages Printed

This monitor returns the total number of pages that have printed through the Graphics Device Interface (GDI) in a print queue since the last restart.

This component has the Count statistic as difference option enabled. It will return the difference between two polling intervals.