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Trend Micro OfficeScan Client

This template assesses the status and overall health of Trend Micro OfficeScan Client.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on the target server.

Monitored Components

For details on monitors, see SAM Component Monitor Types.

Service: OfficeScan NT RealTime Scan

This monitor returns CPU and memory usage of OfficeScan NT RealTime Scan service. This service performs Real-time, Scheduled, and Manual scan on OfficeScan clients.

Service: OfficeScan NT Listener

This monitor returns CPU and memory usage of OfficeScan NT Listener service. This service receives commands and notifications from the OfficeScan server and facilitates communication from the client to the server.

Files Scanned

This monitor returns the total number of files scanned.

This component has Count statistic as difference enabled. It will return the difference between two polling intervals.

Malware Detected

This monitor returns the total number of viruses/malware detected.

This component has Count statistic as difference enabled. It will return the difference between two polling intervals.

Suspicious Files Detected

This monitor returns the total number of files suspected to be infected with virus/malware.

This component has Count statistic as difference enabled. It will return the difference between two polling intervals.