Configure AppInsight for Exchange on nodes

To configure and monitor Exchange servers in SAM, add AppInsight for Exchange to an existing node manually or to a new node through the Discovery Wizard.

Before configuring, check the Exchange requirements and permissions:

  • Local administrator permissions are required for automatic configuration. You do not need these credentials for monitoring Exchange.
  • To provide organization-wide capability, the service account (Domain User) needs to be a member of the View-Only Organization Management group. Membership to this group gives the user object read-only access to the entire Exchange environment, without providing any domain or local access on the Exchange server. It also prevents abuse by an unauthorized user, for example modifying Exchange environment configuration, creating or deleting users, and so on.
  • In order to gather information, the user object must be assigned the Mailbox Search management role within Exchange. To configure the account, it must be a member of the Local Administrators group.

SolarWinds recommends adding this application on WMI managed nodes. If you convert an SNMP managed node to WMI, interface statistics become lost. To convert SNMP managed nodes to WMI, see Promote a Node to WMI Monitoring

AppInsight and SAM do not support the following:

  • Multiple instances of Exchange on the same server
  • Nodes that are not added via WMI do not display in the List Resources dialog
  • Monitoring an Exchange Database Access Group (DAG) by way of a Virtual IP address (VIP) is not supported. AppInsight for Exchange should only be applied to the physical IP address of each mailbox server in the DAG individually.

Add through the Discovery Wizard

Use the Discovery Wizard to add a new node and select AppInsight for Exchange for monitoring.

  1. On the Web Console, click Settings > All Settings > Add a Node.
  2. Complete the information on the Define Node step, and then click Next.
  3. On the Choose Resources step in the Add Node Wizard, select AppInsight for Exchange.
  4. Click Next and complete the wizard as instructed.

    When you complete the wizard, you need to enter credentials for Exchange through another page.

  5. Click My Dashboards > Applications > SAM Summary.
  6. Locate the All Applications resource, expand the listed servers to locate the new node, and click the added Microsoft Exchange application and node.

    The node requires Exchange credentials to begin polling and monitoring. When selected, a page displays requesting credentials.

  7. Enter your Exchange credentials when prompted, and click Configure Server.

Add to an existing node

You can add AppInsight for Exchange monitoring to an Exchange server already monitored as a node in SAM.

  1. On the Web Console, click My Dashboards > Home > Summary.
  2. Expand and select the monitored Exchanger server node in the All Nodes - Tree View resource.

    The details page for the node displays.

  3. From the Management resource, click List Resources.

    The list may take a few minutes to generate.

  4. Select Microsoft Exchange to enable AppInsight for Exchange data collection. When done, click Submit.

  5. Click My Dashboards > Applications > SAM Summary.
  6. Locate the All Applications resource, and click the Microsoft Exchange application on the specific node you modified.

    The node requires Exchange credentials to begin polling and monitoring. When selected, a page displays requesting credentials.

  7. Enter your Exchange credentials when prompted, and click Configure Server.

For more information for configuring AppInsight for Exchange, see the following: