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Microsoft System Center Operations Manager 2012 (Agent)

This template assesses the status and overall health of services as well as the performance of the Agent of Microsoft System Center Operations Manager 2012.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on the target server.

Monitored Components

For details on monitors, see SAM Component Monitor Types.

You need to set thresholds for these counters according to your environment. It is recommended to monitor these counters for some period of time to understand potential value ranges and then set the thresholds accordingly.

Service: System Center Management

This monitor returns the CPU and memory usage of System Center Management service. This service monitors the health of the computer. The service may be configured to monitor the health of other computers in addition to this computer. If this service is stopped, detection of failures may not occur. If this service is disabled, any services that explicitly depend on it will fail to start.

Health Service: Active File Downloads

This monitor returns the number of file downloads to this health service that are currently active.

Health Service: Active File Uploads

This monitor returns the number of file uploads from this health service that are currently active.

Health Service: Data Batches Dropped Rate

This monitor returns the rate at which data batches are being dropped.

Health Service: Data Items Dropped Rate

This monitor returns the rate at which data items are being dropped.

Health Service: Malformed Data Items Dropped Rate

This monitor returns the rate at which malformed data items are being dropped.

Health Service: Module Count

This is the number of modules running in the Health Service.

Health Service: Send Queue Routes

The number of items in the send queue routing table.

Health Service: Send Queue Virtual Queues

The number of items in the send queue virtual queues table.

Health Service: Task Count

This is the number of tasks running in the Health Service.

Health Service: Workflow Count

This is the number of workflows running in the Health Service.

Events: Health Service Events

This is the number of Health Service Events.

Configuring Windows Remote Management (WinRM)

  1. If not already done so, install PowerShell 2.0 and WinRM on the SAM and target servers. Powershell 2.0 can be found here: http://support.microsoft.com/kb/968930.
  2. On the SAM server, open a command prompt as an Administrator. To do this, go to the Start menu and right-click the cmd.exe and then select Run as Administrator.
  3. Enter the following in the command prompt:
    winrm quickconfig
    winrm set winrm/config/client @{TrustedHosts="*"}
  4. On the target server, open a command prompt as an Administrator and enter the following:
    winrm quickconfig
    winrm set winrm/config/client @{TrustedHosts="IP_ADDRESS"}
    where IP address is the IP address of your SAM server.