Getting Started > SAM Requirements > SAM system requirements

SAM system requirements

These system requirements define the minimum requirements for SAM 6.5 as a single product installed on Orion Platform 2017.3. Requirements may increase for medium or large environments, or environments with multi-modules installed.

For additional information about requirements and configurations, see the Multi-module system guidelines. Review product administration guides and release notes for exact product requirements beyond these minimums. SolarWinds recommends reviewing the SAM 6.5 Release Notes.

Your Orion server and your SolarWinds Orion database must use separate servers.

For additional technical requirements, refer to:

Server sizing is impacted by:

  • Number of monitored elements: An element is a component monitor, a node, interface, or volume.
  • Polling frequency: SolarWinds SAM polls devices to collect data and determine status. If you increase the default 5-minute polling rate, system requirements will increase.
  • Number of simultaneous users: Add 1 GB of RAM for every 25 simultaneous users.

To learn more, see Server sizing recommendations, review Scalability Engine Guidelines for SAM, contact the SolarWinds sales team, or visit www.solarwinds.com.

Hardware requirements

The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers. Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

Installing multiple SolarWinds Orion Platform products on the same computer may change the requirements.

SolarWinds strongly suggests using the recommended hardware configuration to avoid performance issues caused by heavy loads or custom configurations, such as increased data retentions or more frequent polling intervals.

  Feature SAM License Level

AL150 — AL300 (small)

AL700 — AL1100 (medium)

AL1500 — ALX (large)

CPU speed

Quad core processor or better

Quad core processor or better

Quad core processor or better

Do not enable Physical Address Extension (PAE).

Hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 GB minimum

100 GB recommended

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation.

Some common files may need to be installed on the same drive as the server OS. You may want to move or expand the Windows temporary directories.

Memory

6 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

VM configuration requirements

VMware and Microsoft Virtual Server VMs are supported if these minimum configuration requirements are met.

You must maintain the Orion Platform SQL Server database on a separate, physical server.

The following requirements are for monitoring Microsoft Hyper-V and VMware ESXi (formerly ESX) servers:

Feature Description
SNMP SNMP must be enabled on all ESXi and ESX servers. See vendor documentation for details.
Virtualization software

ESXi and ESX Server version 4.1 or later

VMware vSphere version 4.1 or later, including 6.5

Microsoft Hyper-V Server versions 2008 R2, 2012, 2012 R2, 2016

VMware tools

Install VMware Tools on all VMs.

VMware Tools may be helpful on monitored ESXi servers because they provide more data, such as IP addresses.

SAM uses the following methods to monitor VMware ESXi Server component features.

Feature 4 4i 5i 6.0
Datacenter VMware API
ESXi cluster VMware API
Virtual Center VMware API
Detection as ESX server VMware API
Volumes SNMP N/A SNMP
Interfaces SNMP SNMP (partial) SNMP
CPU VMware API
Memory VMware API
Total CPU (ESX details view) VMware API
Total memory (ESX details view) VMware API
Network traffic utilization (ESX details view) VMware API
Guest VM list (ESX details view) VMware API

Software requirements

SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.

SolarWinds does not support the installation of any Orion product on the same server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server, nor do we support sharing a database server with those applications.

Feature Requirements

Operating system

Production Evaluation Only
  • Windows Server 2012 and 2012 R2
  • Windows Server 2016
  • Windows 8.1 (not Standard Edition)
  • Windows 10

Installing SAM on Windows Server 2012 R2 Essentials or Windows Server Core is not supported.

Operating system languages

  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack. See RFC 4213 - Basic Transition Mechanisms for IPv6 Hosts and Routers.

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 8.0 or later

SolarWinds installs IIS by default, but you can install it manually to reduce installation time or network bandwidth.

Microsoft .NET Framework

.NET Framework 4.6.2

Run the same version of. NET on the primary server and any Additional Polling Engines or Additional Web Servers in the environment.

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting

  • Microsoft Edge

  • Firefox 49.0 or later

  • Chrome 54.0 or later

Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

Other

RabbitMQ (primary messaging service between the primary and Additional Polling Engines)

MSMQ (fall back and legacy messaging)

Services

The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
User privileges

SolarWinds recommends that administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to the Orion Web Console do not require local administrator privileges.

PowerShell

SAM PowerShell Script Monitor works with PowerShell 1.0 and higher for local execution.

PowerShell 2.0 or higher is required for remote execution.

Database server (SQL Server) requirements

The Orion server and the SolarWinds Orion database must use separate servers.

If you install SAM on a virtual machine, you must maintain the SQL Server database on a separate, physical drive.

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds SAM license levels.

Requirements AL150 - AL300 (small) AL700 - AL1100 (medium) AL1500-ALX (large)

SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2012
  • SQL Server 2012 SP1
  • SQL Server 2012 SP2
  • SQL Server 2012 SP3
  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2016
  • SQL Server 2016 SP1
  • SQL Server 2017 (Windows only)

SolarWinds strongly recommends using the 64-bit version of SQL Server.

Due to latency effects, SolarWinds does not recommend installing the SQL Server and the SolarWinds server or Additional Polling Engine in different locations across a WAN. For details, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.

  • You can set the database recovery model to Full Recovery if the Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, be sure to back up the database regularly and ensure that the volume where you store the transaction log has free space that is at least equal to or greater than the size of the Orion database. Transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.

  • SolarWinds recommends Simple database recovery mode to ensure best performance.

SQL Server collation

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

SolarWinds supports a case insensitive (CI) database on a CS SQL Server.

SolarWinds do not support case-sensitive databases.

CPU speed

Quad core processor, 2.5 GHz or better

Quad core processor,
2.5 GHz or better

Dual/quad core processor,
3.0 GHz or better

Hard drive space

20 GB minimum

40 GB recommended

50 GB minimum

100 GB recommended

100 GB minimum

400 GB recommended

SolarWinds recommends the following configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array : 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disk Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array for SQL MDF and FILEGROUPS
  • Disk Subsystem 4 Array 4: with 4x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array for a SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array for maximum write performance for tempDB data file
  • Disk Subsystem 6 Array 6: with 4x 15K 146 GB or 300 GB disks configured in a RAID 0 array for a tempDB LOG file

  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server OS and tempdb files. Other RAID configurations can negatively affect SQL Server's performance.
  • Other RAID configurations can negatively affect SQL Server performance.

  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.

  • Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server OS. You may want to move or expand the Windows or SQL temporary directories. See Working with Temporary Directories.

Memory

AL150

  • 4 GB minimum
  • 8 GB recommended

AL300

  • 8 GB minimum
  • 16 GB recommended

16 GB minimum

64 GB recommended

64 GB minimum

128 GB recommended

Additional memory improves both performance and reliability.
Memory and Additional Pollers Each additional poller requires 16 GB of additional RAM. For example, SAM plus two additional pollers require 32 GB of RAM. Three additional pollers require 48 GB of RAM, and so on.

Authentication

Either mixed-mode or SQL authentication

Other software

If you are managing the SolarWinds Orion database, SolarWinds recommends installing the SQL Server Management Studio component.

The Installation Wizard installs the following required x86 components if they are not found on the Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

The SAM PowerShell Script Monitor works with PowerShell 2.0 and later.