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Citrix XenApp 5.0 Services

This template monitors critical events generated by Citrix XenApp 5.0 which may indicate possible service outages or configuration problems. Alerts are set to display the descriptions of events and the host name.

Prerequisites

RPC access to the target server.

Credentials

Windows Administrator on target server.

The following component monitors use WMI or RPC communication to test if a specified Windows service is running and reports the CPU, virtual memory, and physical memory used by the service.

Monitored Components

For details on monitors, see SAM Component Monitor Types.

Citrix ActiveSync Service

This component monitor supports ActiveSync in ICA sessions.

Citrix ADF Installer Service

This component monitor is used by Installation Manager in the Enterprise and Platinum versions to install packages onto Presentation Servers.

Citrix Client Network

This component monitor handles the mapping of client drives and peripherals within ICA sessions.

Citrix CPU Utilization Mgmt/CPU Rebalancer (requires multiple CPUs)

This component monitor enhances resource management across multiple CPUs.

Citrix CPU Utilization Mgmt/Resource Mgmt

This component monitor is used in the Enterprise and Platinum versions to manage resource consumption.

Citrix CPU Utilization Mgmt/User-Session Sync

This component monitor is used in the Enterprise version to synchronize user IDs of processes with their respective owner.

Citrix Diagnostic Facility COM Server

This component monitor manages Diagnostic Facility tracing when used to diagnose problems with the Citrix Server.

Citrix Encryption Service

This component monitor handles encryption between the client device and the Citrix Server.

Citrix Health Monitoring and Recovery

This component monitor provides health monitoring and recovery services if event problems occur.

Citrix Independent Management Architecture

This component monitor provides management services within the Citrix farm.

Citrix License Management Console (License server only)

This component monitor provides the web-based interface for licensing administration.

Citrix Licensing WMI (License server only)

This component monitor provides information and notification regarding licensing events on the license server.

Citrix MFCOM Service (MetaFrame COM Server)

This component monitor provides COM services which allow remote connections of the management consoles.

Citrix Print Manager Service

This component monitor handles the creation of printers and driver usage within Citrix sessions.

Citrix Resource Manager Mail

This component monitor is used in the Enterprise and Platinum versions to send email alerts when thresholds in the server farm have been met or exceeded.

Citrix Services Manager

This component monitor allows the components of the presentation server to interface with the operating system.

Citrix SMA Service

This component monitor watches the event log and Citrix WMI to raise alerts in the Access Suite Console or Access Management Console.

Citrix Streaming Service

This component monitor is used in the Enterprise and Platinum versions to manage the Citrix Streaming Client when streaming applications.

Citrix Virtual Memory Optimization

This component monitor is used in the Enterprise and Platinum versions to release .dlls in order to free up server memory.

Citrix WMI Service

This component monitor is used by the Citrix WMI classes for information and management purposes.

Citrix XTE Server

This component monitor handles SSL Relay and Session Reliability functionality.

CitrixLicensing (License server only)

This component monitor handles allocation of licenses on the license server.

Citrix End User Experiencing Monitoring

This component monitor handles the Net Service Name: Citrix EUEM. If you have trouble with this service, refer to this article: http://support.citrix.com/article/CTX120846.