Stop and restart
Many problems disappear when programs are restarted.
Stopping and restarting appropriate services may eliminate some issues:
- To resolve web page problems, stop and restart Internet Information Service (IIS).
- To resolve problems with polling or data gathering, stop and restart Job Engine or Collector services.
To restart SolarWinds services:
- Navigate to the Orion Service Manager via Start > All Programs > SolarWinds Orion > Advanced Features.
- Click Shutdown Everything, and then click Start Everything.
For a complete refresh of the system, reboot the computer.