Administer > Monitor your network > Monitor cloud instances and VMs > Perform actions against cloud instances and VMs

Perform actions against cloud instances and VMs

With the necessary account permissions, you can perform the following actions via the AWS Cloud Instance Management resource or Azure Cloud VM Management resource displayed on the Cloud Summary page.

Note the following details about performing actions against cloud instances and VMs:

  • The page name on which you perform actions and the resource name vary based on whether an AWS instance or Azure VM is selected on the Cloud Summary page.
    • If you click an AWS instance on the Cloud Summary page, or in the Cloud Server Infrastructure resource, the AWS Cloud Instance Details page displays the AWS Cloud Instance Management resource, as shown in the following example:

    • If you click an Azure VM on the Cloud Summary page, or in the Cloud Server Infrastructure resource, the Cloud VM Details page displays the Azure Cloud VM resource.
  • Depending how Azure is configured for your organization, you may require different Azure credentials and/or permissions to perform actions. Consult a subscription administrator.
  • You can also manage cloud instances/VMs in the AWS Management Console or Azure Portal. Before doing so, review this section to learn about Orion Platform settings that may need to be configured for instances/VMs changed outside of the Orion Web Console.

Stop an AWS cloud instance/VM

You can stop and restart an AWS cloud instance with an EBS attached volume to block polling for the instance. Data on the local volume for the cloud instance is cleared and is retained on the attached EBS volume.

SolarWinds does not recommend forcing an AWS cloud instance to stop because it does not allow the system to flush file caches or metadata. If you use this option, you will need to perform file system checks and repairs.

  1. In the Orion Web Console, select My Dashboards > Cloud.
  2. On the Cloud Summary page, locate the instance in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance to open the AWS Cloud Instance Details page. If an instance is a managed node, this page is called "Node Details."

  4. Click Stop in the AWS Cloud Instance Management resource.

  5. When a confirmation message appears, click Yes to force the instance to stop.

  6. Perform file system checks and repairs to flush file caches or metadata, as necessary. See Troubleshooting Stopping Your Instance.

Stop an Azure cloud VM

You can stop an Azure cloud VM to remove it from the Hypervisor standpoint but keep it available in the control plane. Virtual machines in the Deallocated state do not incur compute charges. See Virtual machine state information.

  1. In the Orion Web Console, select My Dashboards > Cloud.
  2. On the Cloud Summary page, locate the Azure VM in the Cloud VMs Status Summary or Cloud Server Infrastructure resource.
  3. Click the VM to open the Azure Cloud VM Details page.

    If a VM is managed as a node, this page is called "Node Details."

  4. Click Stop in the Azure Cloud VM resource.

Reboot a cloud instance/VM

A reboot restarts a cloud instance/VM while preserving data. For AWS instances, both the public DNS name and data on the attached EBS volume are retained. Azure VMs retain all data.

  1. In the Orion Web Console, select My Dashboards > Cloud.
  2. On the Cloud Summary page, locate the instance/VM in the Cloud Instances/VMs Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance/VM to open its Details page. If an instance/VM is a managed node, this page is called "Node Details."

  4. Click Reboot in the Cloud Instance/VM Management resource.

  5. When a confirmation message appears, click Yes.

Delete a cloud instance/VM

The Delete option on the Cloud Instance Details page permanently removes an instance/VM from your environment. The cloud service stops monitoring the instance/VM and deletes all stored data in its system. The instance/VM does not appear in the Orion Web Console.

If a cloud instance/VM is a managed node, the Delete option appears on the Node Details page. If you click Delete, the node is removed from the cloud service and Orion Web Console. Consumed SolarWinds product licenses are released.

  1. In the Orion Web Console, select My Dashboards > Cloud.
  2. On the Cloud Summary page, locate the instance/VM in the Cloud Instances/VMs Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance/VM to open its Details page. If an instance/VM is managed as node, this page is called "Node Details."
  4. Click Delete in the Cloud Instance/VM Management resource.
  5. When prompted to confirm the deletion, click Yes.

Deleting an instance/VM permanently removes it, along with all associated data, from AWS or Azure.

The instance/VM is removed from the Orion Web Console and is no longer monitored.

Note that a cloud instance/VM managed as a node is not removed from the Orion Platform until you delete it. To delete the node and release licenses:

  1. Select Settings > All Settings, click Manage Nodes.
  2. Locate the managed node.
  3. Click Delete.

Do not "unmanage" and then delete a cloud instance/VM that is managed as a node — the node will remain in an Unknown state in the Orion Web Console. To fully remove the managed node in the Orion Platform, stop monitoring the cloud instance/VM before deleting it. See Manage monitoring for cloud service accounts.

Unmanage and manage a cloud instance/VM

Use the Unmanage/Manage option to pause and restart polling between the Orion Platform and a cloud instance/VM that is managed as a node. When polling is active (and managed), this option appears as Unmanage.

This option is an Orion Platform node setting that is useful to pause polling for maintenance, security updates, and more. It does not affect data through the cloud service, nor does it stop cloud service API polling.

  1. In the Orion Web Console, select My Dashboards > Home > Cloud.
  2. On the Cloud Summary page, locate the instance/VM in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance/VM to open its Details page. If an instance/VM is managed as a node, the Node Details page appears.

  4. In the Management resource, select Unmanage for an active node (or Manage for a paused node).

  5. When prompted to confirm, click Yes to unmanage (or manage).

If you plan to delete a node, do not unmanage the node before deleting it. This will cause the node to enter an Unknown state. See Delete a cloud instance/VM.

Poll a cloud instance/VM immediately

By default, the Orion Platform polls cloud services every five minutes. Use the Poll Now option to initiate an immediate poll and retrieve data from cloud service APIs.

  1. In the Orion Web Console, select My Dashboards > Cloud.
  2. On the Cloud Summary page, locate the cloud instance/VM in the Cloud Instances Status Summary or Cloud Server Infrastructure resource.
  3. Click the instance/VM to open its Details page. If an instance/VM is managed as a node, the Node Details page appears.

  4. Click Poll Now.

Manage monitoring for cloud service accounts

You can toggle monitoring on and off for a cloud service account, which will affect all cloud instances/VMs linked to the account. The Orion Platform halts monitoring metrics account instances/VMs related but cloud service APIs continue checking instance/VM status, as displayed in the Orion Web Console.

  1. Access the Cloud Infrastructure Monitoring Settings page.
  2. Click Manage Cloud Accounts.

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  3. Navigate to the account for which you want control monitoring and click Choose Instances/VMs.
  4. Locate the cloud instance/VM in the list that appears and toggle monitoring on or off.