References > Resource Help > Charts and graphs > Average Response Time and Packet Loss Chart resource

Average Response Time and Packet Loss Chart

This resource provides charts of the average response time (latency) and the percentage packet loss of the selected node over the same custom period of time.

By default, latency and package loss information is retrieved from ICMP requests sent from the polling engine to the device. For more information on how response time and packet loss are polled, see Device Status.

Customize the chart

Drop-down menu options

To quickly modify the chart, select any of the following options from the drop-down menu:

  • View chart data over the Last 7 Days
  • View chart data over the Last 30 Days
  • Select Edit Chart to open the Custom Chart page for customizing the presentation of this chart.
  • View Chart Data as an HTML‑formatted document
  • View Chart Data in Excel to see chart data in an Excelâ„¢‑compatible format

Custom Chart page

Click the chart to open the Custom Chart Page. This page shows the chart with a number of customization options in the Customize Chart area.

Edit page

Click Edit to select the chart type, time period or sample interval shown in the chart. See Edit resource for information about further customization options.

Customization tips

Sample interval and time periods

  • Each sample interval is represented by a bar. Data within a selected sample interval is summarized automatically.
  • Some charts may not display due to large amounts of historical data or short sample intervals, and may decrease performance.

Display calculated lines

Add lines to the chart representing important values so that you know at first sight when the values are getting near to an important level.

Click Edit, select a line, and submit your changes. The lines will be displayed in the chart.

Show trend

Select Show a Trend Line to display a line representing potential future results. This line is extrapolated from collected historical data, and is thus only an approximate prediction of future data.

Trend lines on charts are intended as approximate predictions of future data. This is because there are many reasons that can affect the performance of devices on your network.

Percentile 95th

Select Show the 95th Percentile line to include a line marking the 95th percentile for the data collected over the indicated time period.