References > Resource Help > Resources > F5 device states

Status of F5 devices

F5 status is information polled directly on the F5 device through SNMP. SolarWinds NPM also polls the status reason from the F5 device and displays the reason in the element's tooltip and on the details pages.

The status for GTM and LTM modules is calculated. LTM status is calculated based on virtual server, GTM status is calculated on the WideIP (service).

F5 status is not the same as the node status. Both node statistics and F5 statistics are polled through SNMP, but from separate parts of the MIB tree. That's why a node can be up (Orion statistics), but the corresponding load balancing component is down (F5 statistics).

F5 device status mapping to Orion status

We mapped the status icons used for F5 devices to Orion Platform icons. For explanation of F5 statuses, see F5 support help online.

F5 status Orion status
Available Up
Unavailable Warning

Down

Down

Disabled

(error)

(unlicensed)

Unmanaged

(disabled on F5)

(unreachable)

Unknown Unknown

F5 status in Orion

The table explains what the Orion statuses mean for individual components in the load balancing hierarchy. Status is usually polled on devices, but for some components, such as GTMs and LTMs, it is calculated based on polled values for their child objects.

Status Load balancing component
Service GTM LTM Virtual Server (VS) Pool Member F5 Server
Reported on the device All services assigned to the GTM are up All virtual servers are up F5 device reports the VS as up F5 device reports the pool as up F5 device reports the pool as up F5 device reports the server as up
Reported on the device At least one service is not up Al least one virtual server is not up Unavailable based on connection limit No members are currently available Unavailable based on the connection limit Unavailable based on the connection limit
Reported on the device All services are not up All virtual servers are not up Associated objects marked the VS as unavailable. User action necessary All members are unavailable The parent F5 server is down or the monitor on the member marked it as down Down based on monitor
- - - Unmanaged: Disabled on the F5 - Unmanaged: Disabled on the F5 Unmanaged: Disabled on the F5
- - - Unreachable: Parent LTM is down Unreachable: Parent LTM is down Unreachable: Parent LTM is down -
Reported on the device GTM is added but not polled yet LTM is recognized by GTM, but not managed in Orion Unknown Unknown No monitors assigned No monitors assigned