References > Troubleshooting > Stop and Restart

Stop and restart

Many problems disappear when programs are restarted.

Stopping and restarting appropriate services may eliminate some issues:

  • To resolve web page problems, stop and restart Internet Information Service (IIS).
  • To resolve problems with polling or data gathering, stop and restart Job Engine or Collector services.

To restart SolarWinds services:

  1. Navigate to the Orion Service Manager via Start > All Programs > SolarWinds Orion > Advanced Features.
  2. Click Shutdown Everything, and then click Start Everything.

For a complete refresh of the system, reboot the computer.