Dameware Mini Remote Control

Affordable remote control software for all your customer support and help desk needs.

https://play.vidyard.com/8pRvWjMJzck9rKLTfczdKq.jpg

 

Starts at $259 per tech

No monthly fees, connect to unlimited end devices

Try it now.

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Dameware Mini Remote Control

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Key Features

  • Features Overview
  • Multi-platform desktop sharing and remote control
  • Remote access to sleeping and powered-off computers
  • Multi-factor authentication
  • Flexible user access control
  • Customize and automatically deploy remote control agents
  • Remote session tools and utilities
  • Features Overview

    Remote desktop access and screen sharing for remote administration of computers, laptops, and servers

    Multi-platform
    Quick and easy remote access to Windows®, Mac OS® X, and Linux® computers.
    Accessible
    Remotely support attended and unattended computers inside the LAN.
    Streamline productivity
    Reboot crashed computers and wake sleeping computers remotely.
  • Multi-platform desktop sharing and remote control

    Sometimes getting to the root of an IT issue involves going right to the source.

    Remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console.

    drs-window-linux-mac
  • Remote access to sleeping and powered-off computers

    Don’t let non-responsive machines keep you from resolving IT issues.

    Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.

    /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-intel-kvs.ashx
  • Multi-factor authentication

    When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.

    Enforce two-factor authentication in security-sensitive environments using Smart Card logon and authentication.

    /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-drs-dmrc-smart-card.ashx
  • Flexible user access control

    Security threats come in all shapes and sizes, externally and within your own ranks.

    Set permissions for accessing remote computers based on user roles, or use Active Directory® integration in centralized mode.

    /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-user-access.ashx
  • Customize and automatically deploy remote control agents

    The faster you can connect to an end-user’s machine, the faster you can resolve his issue.

    Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.

    /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-msi-builder.ashx
  • Remote session tools and utilities

    Your business doesn’t operate in a vacuum. Neither should you.

    Use remote session tools, including chat, messenger, screenshot capture, file transfer, and more.

    /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-remote-control-tools.ashx
Next Feature:

Key Features

Features Overview Remote desktop access and screen sharing for remote administration of computers, laptops, and servers
Multi-platform desktop sharing and remote control
Sometimes getting to the root of an IT issue involves going right to the source. Remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. drs-window-linux-mac
Close Feature
Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues. Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support. /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-intel-kvs.ashx
Close Feature
Multi-factor authentication
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities. Enforce two-factor authentication in security-sensitive environments using Smart Card logon and authentication. /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-drs-dmrc-smart-card.ashx
Close Feature
Flexible user access control
Security threats come in all shapes and sizes, externally and within your own ranks. Set permissions for accessing remote computers based on user roles, or use Active Directory® integration in centralized mode. /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-user-access.ashx
Close Feature
Customize and automatically deploy remote control agents
The faster you can connect to an end-user’s machine, the faster you can resolve his issue. Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service. /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-msi-builder.ashx
Close Feature
Remote session tools and utilities
Your business doesn’t operate in a vacuum. Neither should you. Use remote session tools, including chat, messenger, screenshot capture, file transfer, and more. /-/media/solarwinds/swdcv2/licensed-products/dameware-mini-remote-control/images/product-screenshots/mrc-remote-control-tools.ashx
Close Feature

Dameware Mini Remote Control is an industry favorite. Hands down.

Questions, meet answers.

  • Do I need DRS or MRC?
  • Do I need Dameware Central Server?
  • Does Dameware Mini Remote Control require the use of an agent?
  • How is Dameware Mini Remote Control licensed?
  • What does my purchase get me?
  • What are my yearly costs beyond year one for this product?
See More See Less
  • Do I need DRS or MRC?

    Dameware Remote Support provides so much more for faster problem resolution.

    Dameware Remote Support (DRS) gives you the same abilities as Dameware Mini Remote Control (MRC) plus the added utilities.

    https://play.vidyard.com/jaQW2yT6r1537hVNMci5wh.jpg
  • Do I need Dameware Central Server?

    No, but it could provide a major benefit to Dameware admins.

    The Dameware Central Server is an optional centralized server component deployed with Dameware Remote Support designed for organizations with large IT departments or those that frequently need secure access to computers located outside of the firewall.

    https://play.vidyard.com/tJLVsqBuinVQvvXxxqdANN.jpg
  • Does Dameware Mini Remote Control require the use of an agent?

    Yes, but not to worry...

    Although MRC requires the use of an agent, this does not require additional cost.

  • How is Dameware Mini Remote Control licensed?

    Dameware MRC is licensed per user.

    MRC is licensed per user, not per computer, and there are no additional fees for client agents installed by the program.

  • What does my purchase get me?

    Perpetual licensing and 24x7 support for the first year.

    Each SolarWinds product comes with one-year free maintenance, meaning you have the ability to upgrade to the latest license version of the product and utilize our expert support 24/7/365.

    /-/media/solarwinds/swdcv2/global/images/success-center-home.ashx
  • What are my yearly costs beyond year one for this product?

    Just a maintenance renewal.

    Dameware Mini Remote Control requires an annual renewal fee for 12 months of 24/7 support and the ability to upgrade to the latest versions of the product released during your active maintenance period.

Next Question:

Questions, meet answers.)

Do I need DRS or MRC?
Dameware Remote Support provides so much more for faster problem resolution. Dameware Remote Support (DRS) gives you the same abilities as Dameware Mini Remote Control (MRC) plus the added utilities. https://play.vidyard.com/jaQW2yT6r1537hVNMci5wh.jpg
Close FAQ
Do I need Dameware Central Server?
No, but it could provide a major benefit to Dameware admins. The Dameware Central Server is an optional centralized server component deployed with Dameware Remote Support designed for organizations with large IT departments or those that frequently need secure access to computers located outside of the firewall. https://play.vidyard.com/tJLVsqBuinVQvvXxxqdANN.jpg
Close FAQ
Does Dameware Mini Remote Control require the use of an agent?
Yes, but not to worry... Although MRC requires the use of an agent, this does not require additional cost.
Close FAQ
How is Dameware Mini Remote Control licensed?
Dameware MRC is licensed per user. MRC is licensed per user, not per computer, and there are no additional fees for client agents installed by the program.
Close FAQ
What does my purchase get me?
Perpetual licensing and 24x7 support for the first year. Each SolarWinds product comes with one-year free maintenance, meaning you have the ability to upgrade to the latest license version of the product and utilize our expert support 24/7/365. /-/media/solarwinds/swdcv2/global/images/success-center-home.ashx
Close FAQ
What are my yearly costs beyond year one for this product?
Just a maintenance renewal. Dameware Mini Remote Control requires an annual renewal fee for 12 months of 24/7 support and the ability to upgrade to the latest versions of the product released during your active maintenance period.
Close FAQ
See More See Less

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What is remote control software?
definition
Remote control software, sometimes referred to as remote desktop software or remote access software, enables IT support technicians to connect and control remote computers to enable IT administration, support, and troubleshooting.

Select a license

Choose a license for Dameware Mini Remote Control Starts at $259

DameWare Mini Remote Control is licensed per user, not per computer, with no additional fees for client agents installed by the program. The number of licenses required must correspond with the actual number of people that use the software. For example, if there are 10 technicians that will be running the software and connecting to 10,000 remote machines, a 10-user license is required.

Each user license allows for three separate installations (for example: desktop, laptop, and home computer). A user installing in three separate locations will still be covered under the license provided that they are the only person running the software on those additional machines.

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