Welcome to the Kiwi Customer Portal supported by Solarwinds
Within the Customer Portal, you may:
- Download licensed versions of SolarWinds and Kiwi products
- Download unsupported and beta versions of products
- Generate software license keys
- Purchase upgrades or subscriptions
- Renew maintenance agreements
Log Into the Customer Portal (Note: browser cookies are required)
Please enable cookies in your browser to start using Customer Portal!
If you have not already purchased a license, then please Click Here.
Special Note: Please log in using your new SolarWinds customer ID and password. The customer ID will begin with the letters 'SW' and is followed by a sequence of digits. If you cannot find your SolarWinds account information, please contact our Customer Service team.
Special Note to Kiwi Resellers: Through Thursday, December 31, 2009, you can access all of your customer account information through the Kiwi Reseller Portal. Use your current Kiwi Reseller Portal log-in credentials to view all information for each of your accounts, including products owned and renewal dates, in a read-only format.
For further assistance, customers with maintenance please contact our Customer Service team.
Microsoft Internet Explorer (IE)
To enable cookies in IE 7:
- Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
- Double-click the Internet Options icon.
- Click the Privacy tab.
- Click the Advanced button.
- Select the option 'Override automatic cookie handling' under the Cookies section in the Advanced Privacy Settings window.
- Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
- Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
- In the Internet Options window, click OK to exit.
To enable cookies in IE 6:
- Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
- Click the Advanced button.
- Select the option 'Override Automatic Cookie Handling.'
- Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
- Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
- In the Internet Options window, click OK to exit.
Mozilla Firefox
To enable cookies in Mozilla Firefox 2.x (PC):
- Click Tools > Options.
- Click Privacy in the top panel.
- Select the checkbox labeled 'Accept cookies from sites.'
- Click OK.
To enable cookies in Mozilla Firefox 1.x (PC):
- Click Tools > Options.
- Click Privacy in the top panel.
- Click the Cookies tab.
- Select the checkbox labeled 'Allow sites to set cookies.'
- Click OK.
To enable cookies in Mozilla Firefox (Mac):
- Go to the Firefox drop-down menu.
- Select Preferences.
- Click Privacy.
- Under Cookies, select the option 'Allow sites to set Cookies.'
