solarwindsthwack


Welcome to the Customer Portal

The Customer Portal is for SolarWinds customers that have already purchased software licenses.

Within the Customer Portal, you may:

  • Download licensed versions of SolarWinds products
  • Download unsupported and beta versions of products
  • Generate software license keys
  • Purchase upgrades or subscriptions
  • Renew maintenance agreements

Log Into the Customer Portal (Note: browser cookies are required)


If you have not already purchased a license, then please Click Here.

Special Note to ipMonitor Customers: Please log in using your new SolarWinds customer ID and password. The customer ID will begin with the letters 'SW' and is followed by a sequence of digits. If you cannot find your SolarWinds account information, please contact our customer service team.

For further assistance, customers with maintenance please contact our Customer Service team.