Finally, A Painful Task Made Easy
Managing the on-call schedule can be a real pain. Most companies do not have any sort of centralized IT notification software. In fact, most companies rely on cobbled together processes made up of shared phones or pagers, shared calendars, or other error-prone methods. Over 40% of respondents to a SolarWinds survey said that at their company, everyone just “remembers who is on call at a certain time.” Decentralized, manual, on-call scheduling can result in missed or delayed alert responses. This, in turn, can result system downtime, performance degradation, end-user impact and other consequences. Why take chances without a true alert notification system?
On-call scheduling for multiple teams is a breeze with SolarWinds Alert Central. Each team is represented by a different color, helping you distinguish responsible groups at a glance. Simply schedule team members using the intuitive calendar interface.
- Choose the date
- Select the team
- Identify the team member
- Set the on-call time frame
- Indicate whether you wish the time zone to be in your time zone or the user’s time zone
- Choose whether you want the schedule to recur
You can see who is on call now by clicking on the “On Call Now” tab. Everyone on call, from every team, will be shown, along with their full contact information.